Returns & Refunds Policy

Last updated: 11-01-2026

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• The item must be unused and in the same condition in which it was received
• The item must be returned in its original packaging
• Proof of purchase is required

If 14 days have passed since your order was delivered, we unfortunately cannot offer a return or refund.

---

Non-Returnable Items

Returned items that show signs of use, damage, or are missing original packaging may not be eligible for a refund.

---

Return Shipping

Customers are responsible for the cost of return shipping.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items and are not responsible for items lost in return transit.

---

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Your refund will be processed to the original method of payment
• Refunds are issued for the product price only
• Original shipping costs are non-refundable

Please note that it may take some time for your bank or payment provider to process the refund after it has been issued.

---

Exchanges

We do not offer direct exchanges.
If you wish to replace an item, please return the original product and place a new order.

---

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery at:

theholdingcompany9@gmail.com

Include your order number and clear photos of the issue so we can assist you promptly.

---

Contact

For all return and refund inquiries, please contact us at:

theholdingcompany9@gmail.com